Refund policy

 

PAYMENT INFORMATION
Payment can be made by Visa, Visa Electron, MasterCard, Switch, Solo,  and JCB cards


All prices in UK Pounds Sterling include VAT. Prices in other currencies are approximate. The final price for overseas customers will be calculated in accordance with the applicable exchange rate on the day your credit card company processes the transaction.

PRICING TAX AND DUTY
Please note that all shipments outside the UK may be subject to import duties and taxes, which are levied once a shipment reaches your country. As we have no control over these charges and cannot predict what they may be, additional charges for customs clearance must be borne by you.

 

Returns and Exchanges

• Goods should be returned in their original packaging with all original labeling attached. Please note we will not accept returned items, if there is any indication that it has been used. In such cases, the item will be returned to the purchaser.
• Refunds are made within 30 days and credited to the card used to make the purchase. This includes sales taxes for all EU country shipments but excludes delivery charges, duty for non-EC territories (where applicable) and recovery costs. Refunds of international customs duties and sales taxes are excluded on shipments outside the European Community (EU).
• We cannot be held responsible for goods lost in transit. We recommend that you send by registered post and retain proof of posting.